Mister "P" In The News

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Mister "P" Express opens $3M collision center offering repair and services

Company founder Allan Parnell and President and CEO Cindy Collier of Mister “P” Express Inc. cut the hanging ribbon on its new Parnell Collision Center in the River Ridge Commerce Center on Tuesday, April 9, 2024.

Next to the open garage door during the collision center’s ribbon cutting was a Mister “P” Express semi-truck that was flipped onto its side during a recent tornado. It’s being serviced in the new center.

A local trucking company has opened its latest business venture — a collision center with the capability and services to repair and paint trucks, buses and other commercial and heavy duty vehicles.

Mister “P” Express Inc., a truckload contract carrier based in Jeffersonville, Indiana, opened the Parnell Collision Center Tuesday at 200 Salem Road in the River Ridge Commerce Center. The 22,500-square-foot workspace and office features an indoor crane, hydraulic unit and exterior paint booth shipped all the way from Italy. A $3 million total investment went toward the collision center, about half of which was spent on renovating the space.

With the addition of the collision center, founder Allan Parnell’s business, which started with “three trucks and a prayer” is now comprised of the truck line, which sits on 18 acres and includes an office building, maintenance facility and fuel island; the Parnell Commercial Driving School that sits on 15 acres at River Ridge Commerce Center and includes an advanced simulator, expansive training lot and employs several experienced instructors. The company has another 18 acres at the commerce center for a to-be determined use.

“As a result of the COVID-19 pandemic, it became increasingly difficult for us to get our own equipment repaired,” said Mister “P” President and CEO Cindy Collier. “When this opportunity became available, we recognized it as a resource for our own needs, as well as the needs of others in the community. It’s a natural fit with our heavy duty repair knowledge and our ability to work with insurance companies.”

In February 2023, the trucking company purchased Auto Truck and Fiberglass, which was located on Poplar Level Road. It also began renovating property for the collision center that it already at River Ridge between April and September 2023.

Mister “P” Express installed its Blowtherm Paint Booth last fall, a piece of advanced technology lauded as the main component that sets the collision center apart. The paint booth is Italian and is one of only a dozen in the United States.

The enclosed space filters out air that comes into the booth which prevents dust and dirt from landing on wet paint before the booth heats up to cure the new color. There’s a camera and computer outside of the booth that can match paint to the color of a car perfectly and a closet is right next to the booth with an almost overwhelming new paint smell.

Collier compared the paint booth to getting a gel manicure (which made more sense to me than some of the language technicians were using when they showed me around.) She joked with state Sen. Chris Garten, who represents Clark County and portions of Floyd County in the statehouse, that the team could match the colors he’s using in his reelection advertisements to a new paint job on his car.

“All of this work and all of the commitment — this is a company that values the quality of [its] employees and gives back to the community and that has made Jeffersonville a better place,” said Jeffersonville Mayor Mike Moore.

The collision center, which opened last fall, employs 18 people who have already repaired wrecked cement mixers, garbage trucks, delivery trucks, RVs, tractor-trailers, fire trucks, school buses, EMS vehicles, horse trailers and more.

You may have seen photos of a few semi-trucks on their sides under a bridge last week after a tornado touched down in Southern Indiana. One of those was a Mister P truck — the “tornado truck,” they called it — and it’s being repaired on the floor. The driver was OK and the truck was scuffed up pretty bad, but it’s nothing the crew at the collision center can’t make shiny, bright red again.

Technicians at the center are experts in fiberglass repair, industrial coating and specialize in big truck, heavy equipment and commercial fleet vehicle repair.

 At the public announcement and ribbon cutting Tuesday, local leaders from River Ridge and regional chambers of commerce One Southern Indiana and Greater Louisville Inc. expressed enthusiastic excitement about more expansion of local, family-run business.
 

River Ridge Commerce Center Executive Director Jerry Acy said Mister “P” Express was already in Southern Indiana when he relocated to run the 6,000-acre industrial park and said he has a lot of pride for the “homegrown business.”

Article originally published in Louisville Business First by Reporter Piper Hansen – April 9, 2024

Mister “P” Express Welcomes New Neighbor at River Ridge
Golf Cart Manufacturer Investing $4M, Adding 67 Jobs

Bintelli, an industry-leading low-speed vehicle (LSV) company, will open an assembly and distribution facility in the River Ridge Commerce Center to produce electric golf carts and other low-speed recreational vehicles. Bintelli will invest over $4 million into the region by leasing and improving a building in River Ridge and adding new furniture and fixtures. The location will also have up to 67 new jobs with an average wage of over $26.00 per hour, with the company providing training for each employee.

Bintelli started as the dream of Justin Jackrel in 2000, and the company has quickly grown to be an industry standard. The company currently has the largest LSV assembly facility in the United States in South Carolina and is also a five-time Inc. 5000 company. Their products include golf carts, electric bicycles, scooters and mopeds, parts, and accessories created from quality craftsmanship.

“Bintelli’s explosive growth over the last few years has been extremely rewarding,” said Justin Jackrel, President of Bintelli. “We couldn’t be more excited to expand our operations with this new facility at River Ridge Commerce Center, thanks to PRG Commercial Property Advisors and Avison Young for their comprehensive site selection and brokerage services. The proximity to our new logistics partner, Mister “P” Express, played a big part in choosing this location for our new assembly facility.  We look forward to opening our newest expansion and working with such amazing new regional partners.”

“From one successful American Dream story to another, Mister “P” Express is thrilled to welcome Bintelli as our neighbor at River Ridge Commerce Center,” said Cindy Collier, President & CEO at Mister “P” Express, Inc. “Bintelli’s expansion from South Carolina to River Ridge is a strategic move for the company’s continued growth, while also bringing a tremendous economic impact to our community. We can’t wait for our shiny, red 18-wheelers to haul the nation’s best electric golf carts, bikes, and gas mopeds all across the country.”

Based on the company’s job creation plans, the Indiana Economic Development Corporation (IEDC) committed an investment in Bintelli of up to $675,000 in the form of incentive-based tax credits. These tax credits are performance-based, meaning the company is eligible to claim incentives once Hoosiers are hired.

“We are excited to welcome another innovative, fast-growing company to the state,” said IEDC Chief Strategy Officer Ann Lathrop. “Here in Indiana, Bintelli joins a robust network of quality manufacturers and a statewide ecosystem committed to advancing a business climate that powers the growth and talent needed to succeed.”

“The City of Jeffersonville is excited that Bintelli has chosen the River Ridge Commerce Center as the location for their newest facility,” said Jeffersonville Mayor Mike Moore. “This strategic investment into our community will add 67 new jobs as well as position Bintelli and their premium recreational vehicle products for long-term success in this growing sector.”

“We want to welcome Mr. Jackrel and his team at Bintelli. Their investment showcases the strategic advantages offered by River Ridge and Southern Indiana,” said Jerry Acy, the executive director of the River Ridge Development Authority. “Bintelli has proven itself to be an industry leader in the rapidly growing recreational low-speed vehicle market and we are excited to partner with them as they grow here at River Ridge.”

“Bintelli brings a unique product to Southern Indiana and the surrounding regions,” said John Launius, Vice President and Director of Economic Development at One Southern Indiana. “Based on the growth that Bintelli has seen over the years, we are thrilled to have them in the region and can’t wait to watch their continued success as an industry leader.”

Article originally published in Building Indiana Business – February 19, 2024

Family Business Center Awards 2021

Feb 15, 2023

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BOSS MOVES: Southern Indiana CEOs talk business, life and community

For local business leaders, collaboration and team-building are key parts of their jobs, whether they work in transportation, health care or manufacturing. We spoke with three Southern Indiana CEOs to discuss their approaches to leadership:

CINDY COLLIER

As president and CEO of Mister “P” Express, Cynthia “Cindy” Collier has worked for decades to build the family run company from the ground up.

Collier joined her father, Allan Parnell – the Mister “P” of Mister “P” Express – in the founding of the Jeffersonville trucking company 34 years ago.

“It was started with a prayer,” she said. “We had no money, no funding, we did not have a small business loan, and we almost went belly-up in the first few years. That was hard.”

To help pay for college, Collier performed as a singer and participated in beauty pageants for scholarships, and she received music degrees from Lindsey Wilson College and Campbellsville University.

She worked in the retail industry in sales, marketing and the management of nine retail stores prior to the founding of Mister “P” Express.

Transportation has traditionally been a “man’s world,” especially when Mister “P” Express was founded 34 years ago, Collier said, but she has seen more and more women in the industry. The company now has an all-female sales department.

“There are women truckers, there are women CEOs, there are women all over in the industry,” she said. “But it used to be a good old boy’s network with lots of men – men’s salesmen taking the people out for a bourbon and cocktail, going golfing, that kind of typical world.”

“That wasn’t my world. I was a very young mother when we started the company, and I’m competing with three broken-down tractors against people that have 500 tractors, and so I’m asking for one load and they’re asking for 10 to 20 loads a day,” she said.

Collier worked to slowly build up the company’s sales department and customer base. Mister “P” is now a successful company that continues to grow.

In 2019, the company opened a state of- the-art training facility at River Ridge, and Mister “P” owns over 50 acres at the commerce park.

Philanthropy is a major focus for Collier and the company, and they have donated to organizations such as USA Cares, Kosair Charities and the Kentucky Humane Society and many more.

As a leader, Collier said she doesn’t ask anyone to do something she wouldn’t do herself, whether that’s sweeping the floors or getting coffee for a team member, she said. Her philosophy is that “everyone is equally important.”

Q&A With Cindy Collier

What do you do in your down time?

“I’m a shopaholic — I could shop all day long. What my background being in retail, I know how to get bargains, and even thought I could afford to do whatever, I enjoy the rush to get the bargains. I love shopping. It is a release for me, and how an alcoholic might see their cocktail time — that’s what my shopping time is like.”

I am never happier than when I am spending time with my family. That is probably the thing I enjoy as much as shopping is being able to spend time with my daughters — they are my best friends.”

What’s your favorite band or musical performer?

“I really don’t [have a favorite]. I just enjoy many, many modes of music. We support the orchestra and the opera, and I enjoy church music…I love soul music, I love to dance — and opportunity to dance I’ll be the first one on the dance floor.”

Who is your role model, and why?

“When I got here, I knew nothing about trucking or transportation, so my father pretty much taught me everything and as been my mentor, to this day. He usually comes in here pretty much every day, he sits down and I tell him all the things that are bugging me, bounce things off of him, vent to him, and a lot of times he’ll give me advice or tell me, ‘you’re doing the right thing.’

My parents got married really young, so my granny was a big influencer in my life. When I was in pageants, she took me around to sell ads to all the little country towns where she lived, so every single pageant I was in I won the scholarship that was for the most ads sold.”

Who is your role model, and why?

“In my opinion, in order to be a good leader, you really have to be involved with your staff, you have to listen. I don’t think you can be aloof or at the top level and just feel like you are too good to participate. I believe that you need to be participating in the day-to-day activities of the company in some shape or form, and you have to continually strive to improve upon what was done yesterday. Never accept less than the best.”

Article originally published in Southern Indiana Business Magazine by Brooke McAffe  – May 18, 2022

Mister "P" Hosted Thunder Over Louisville Party

Mister “P” Express hosted customers, friends and family for Thunder Over Louisville at the Galt House Saturday evening. The event has become a tradition as a way of saying thank you.

Company founder, Adair County native, Dr. Allan (Mister P) Parnell, believes in giving back, working and living by the Golden Rule. He credits the power of prayer and a company ethic of family values for the continued growth even through last year’s pandemic.

Mister “P” Express, an award winning contract carrier and driving school with 48-state and Canadian authority, is headquartered on a 55 acre campus in the River Ridge industrial park, Jeffersonville, IN.

There are over 300 employees now, and immediate positions open for drivers as well as for students in the on-site CDL school.

“With a serious driver shortage in America,” Mister P says, “our company is dedicated to helping men and women who want careers in this industry to have the opportunity.”

That was the motivation for starting the Parnell Commercial Driving School which trains, tests and certifies future drivers.

Mister P’s daughter, President and CEO Cynthia Collier, is credited with having led development of the loyal customer base and they both take great pride in her recruitment of the third generation – Rebecca Estes, Vice President of Sales and Marketing, and Bryan Carr, Vice President of Operations – to bridge the company values and mission into the future.

For information on the CDL school, or to apply for jobs, visit www.misterpexpress.com.

Article originally published in Columbia Magazine  – April 24, 2021

Dr. Allan (Mister P) Parnell, fourth from left, Chairman of the Lindsey Wilson College Board of Trustees, and his daughter Cynthia Collier, President and CEO of Mister “P” Express, were hosts of a special Thunder Over Louisville event at the Galt House Saturday, April 17, 2021. The gathering has become a corporate tradition as a way of saying thank you to customers, friends and family. Lindsey Wilson leaders joining them were, from the left around the table: Kevin Thompson, Brian and Melanie Shirley, Leighton and Amanda Main, Dave and Trish Parrish and Donna Beth Thompson.

Photo by Allan Gipe

Trucking company to break ground on $5 million training facility

By David A. Mann – Managing editor, Louisville Business First
 

This new facility is hugely important for the company in light of the ongoing truck driver shortage.

Cynthia Collier, CEO and president of Mister “P” Express, is shown with her father, company founder and chairman Allan Parnell.